You should see at least two, sometimes three, entries for. If you are running 10.12 or 10.11 this step is not required as the option is not available. Change the view to Show All Devices instead of the default which is Show Only Volumes. The solution for me was to restart the Mac just pushing AltĪrriving at this point you need to select not your MacintoshHD but the one on the right instead which is the image of your Mac. Image: Update Settings in Disk Utility and Finder. If you are running macOS 10.13 (High Sierra) or later it is important to change the view in Disk Utility. Shift+Alt+Cmd+R : For the internet reinstall but the problem still persists.Cmd+R : For the normal reinstall but the problem still persists.Before you start to fix the macOS update stuck on gray screen problem, you need make sure what's the cause. It may be caused by a bad peripheral or peripheral cable, RAM issue, Drive issue or whatever. ![]() You already tried to partition the disk multiple times but it keeps erroring with the Error: -61 Mac update stuck on gray screen problem can occue right after you start or restart your Mac. I believe you followed the official guides and you tried to factory reset your Mac and you find yourself in this situation: the disk is locked and you cannot select it for re-installation
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